Complex. Fast moving. Highly skilled employees. That's the new shift-based workplace. In this dynamic environment, knowing how to schedule employees strategically is critical. The work schedule impacts many aspects of operations including: labor costs, productivity, legal compliance, employee satisfaction, and worker retention.
Employee scheduling serves as a key connection point between the business and its hourly workers. Effective shift planning helps build a great employee experience, improving employee retention and satisfaction. The quality with which the time schedule is planned, published, and communicated impacts worker satisfaction, “no-shows”, and, ultimately, employee turnover.